Effective Date: Jan 1, 2023
Marco’s production services offer you the flexibility you need to design something truly one-of-a-kind for your Event. We partner with you to design and plan your Event through our core services, which include:
Supplementary to our planning services, Marco offers other services upon request and for an additional fee. These may include but are not limited to:
By using Marco, you are able to design your Event from bottom up. To ensure that your Event meets all of your needs, you must be available and engaged throughout the planning process, and we are not responsible for delays caused by you or your team. You must approve all bookings before we make them, and we will provide cost estimates with each booking option at your request. Marco’s role is that of a consultant and advisor, but you are ultimately responsible for your final selections. We are not responsible if certain options are full or not available, or for price changes after we provide an estimate to you. When required by Marco or the third-party vendor or host, you agree to enter into booking contracts with the vendor or host and be responsible for these contracts.
For two weeks after this Agreement has been signed by you and Marco, Marco will work diligently to source a venue for your Event and present options to you, and you agree not to contact any venues for the Event during this time period. If you already contacted venues before signing this Agreement, you agree to either provide Marco with contact information and other details you already received from these venues at the time of signing this Agreement so we can continue these conversations on your behalf, or refrain from contacting them during this two-week period. At the conclusion of the two-week period, if you have not selected a venue for the Event, you and Marco will confer to discuss next steps, including whether to continue the relationship or extend this sourcing exclusivity period.
One of the benefits of working with Marco is that you get access to our relationships with trusted and quality outside vendors that we manage before and during your Event, so everything goes smoothly. In some cases, your selected venue may have requirements about using specific vendors, and we will convey these options to you.
If you would like to use your own vendor for a portion of the Event, Marco must approve the vendor and also obtain the venue’s approval before the Event, which may be withheld in either party’s sole discretion. If you do not have advanced approval for a vendor, you agree to be responsible for all issues related to your vendor, such as the venue prohibiting use of the vendor, the assessment of additional fees by Marco or the venue, or inconsistencies with other vendors during the Event.
SERVICE FEES, EVENT FEES, & PAYMENT SCHEDULE.
By working with Marco for your Event, you agree to pay us a 15% Service Fee based on the aggregate total of all Event components that we plan or coordinate and book (including any amounts charged after the reservation was made).
You agree to pay the Service Fee, plus any additional mutually agreed-upon charges, to Marco within fourteen (14) days of receipt of invoice(s) issued via Stripe. Marco may pay amounts for your Event on your behalf, in which case your invoices will include both the third-party amounts and the amounts owed to Marco, and you agree to pay such amounts in full within fourteen (14) days of receipt of the invoice(s) issued via Stripe.
CANCELLATION & RESCHEDULING.
All reservations and orders made for your Event will be subject to the cancellation and rescheduling policies of the third party providing the property, services, or products. If you need to cancel or reschedule a reservation or order already placed for your Event, contact Marco immediately and we will work with the third party to try to accommodate your request. You are responsible for paying all cancellation and rescheduling fees, and in some instances you may not receive a refund depending on the third party’s policy.
If you reschedule an Event component (or the Event), your Service Fees will be calculated and owed based on the final price of the Event component(s), including any rescheduling fees. If you cancel an Event component (or the Event) after it was planned or coordinated and booked by Marco, you will owe Marco 20% of the Service Fees that would have been owed if the Event component or Event had not been canceled; if you pre-paid any amounts for a canceled Event component(s), Marco will refund all such amounts, minus the Service Fees owed to Marco and any applicable third party cancellation fees.
PRIVACY & CONFIDENTIALITY.
We respect the privacy of you and your guests. Other than as required to make bookings for your Event and otherwise provide our services, we will not use your name or logo, or the names of any of your guests, without your prior written permission. Additionally, to the extent that you disclose “Confidential Information” to Marco during the term of this Agreement, we agree to only use and not disclose the Confidential Information except to provide the services under this Agreement, including, but not limited to, performing research, booking, coordination, or other services related to the Event, or as otherwise agreed by you in advance. “Confidential Information” means information, data, documents, agreements, files, and other materials that you label or tell us are confidential or that, by their nature and under the circumstances, would be reasonably considered confidential or proprietary information of you or your guests, employees, or members.
If you cancel the Event, this Agreement will automatically terminate unless you and Marco mutually agree to additional services governed by this Agreement, other than the Event.
Additionally, either you or Marco can terminate this Agreement at any time without canceling the Event upon at least ten (10) days written notice to the other party. If this Agreement is terminated by either party but the Event is not canceled, you will owe Marco all Service Fees earned up to the date of termination and all Event fees paid by Marco on your behalf. Additionally, if you terminate this Agreement without canceling the Event, you will pay Marco reasonable fees for time incurred by Marco to transition the Event coordination to another party.
ADDITIONAL LEGAL TERMS.